How to Fix Party Chat on Xbox One – Step by Step Guide

Party Chat is a crucial feature of the Xbox One that works with all games. If your game doesn’t have an in-game chat feature, you can use the Gamertag to invite friends and other people to play with you. The function allows users to have informal conversations, attend each other’s events, and make new friends. You can communicate with a single friend or up to seven.

Something as simple as a loose wire or as significant as a Microsoft server issue can cause the problem. Regardless of the cause, most Xbox Party Chat issues are resolved with little effort.

It’s being reported by a lot of Xbox One customers that the party chat has some issues. The good news is that it is fixable. Here are the possible solutions to this issue. You won’t have to try all of them. Try all the steps and see the one that works for you.

How to fix party chat on Xbox one

how to fix party chat on xbox one

The wing is how one can follow to troubleshoot party chat on Xbox one when it’s not working.

1. Examine Your Microphone

Although it may appear obvious, essential remedies are frequently overlooked. Check the connection between your microphone and your controller first. Audio may sound too quiet if it isn’t pushed all the way in, and your voice may not carry across the chat if it isn’t moved in. Also, double-check that you haven’t mistakenly muted yourself.

2. Check your Xbox One’s NAT type

It’s entirely possible that the Network Address Translation type isn’t set correctly if you can’t host or join a multiplayer game. You can start or join a party on Xbox One with an open NAT type. To make it available, follow these steps: 1) On your Xbox One controller, press the Xbox button.

1) Navigate to Settings > General > Network.

2) To check your NAT type, look beside your settings at your current network status. Select Test NAT Type if this isn’t visible.

3) The connection is checked for up to a minute. When it’s finished, it’ll display your NAT type. It can prevent you from interacting with others if your NAT type is Moderate or Closed. That is the most common reason you cannot hear a specific party member. You must either open the necessary ports on your router (if allowed) or contact your ISP to correct the NAT type.

3. Look at your privacy settings

Look at your privacy settings

You can have privacy settings that prevent you from conversing with other people in a party chat. These can be turned off in the settings menu.

i. Navigate to Settings > Account > Privacy & online security.

ii. Choose your Xbox privacy settings.

iii. Customize by selecting View details.

iv. Select Communication and Multiplayer from the drop-down menu.

v. Check that you are permitted to participate in multiplayer games, cross-play, and speak with others, as well as those others are allowed to communicate with you. Allow, Allow, Everybody; everybody should be the default settings across the board.

4. Visit the Xbox Status Page for further information

There’s not much you can do if the party chat server is offline but wait it out. Go to the Xbox Status Page if you’re having trouble.

  • Choose your friends and social activities.
  • Take a look at the state of Party chat audio right now. If the light next to it is green, the issue is somewhere else.

5. Check Your Network’s Speed

Xbox Live requires a minimum download speed of 3 Mbps and an upload speed of 0.5 Mbps. It’s likely that your connection is having issues and doesn’t have enough capacity to stream the game and audio. If this is the case, audio can become distorted or incoherent.

  • Navigate to Settings > Networking > Check the network’s speed and stats.
  • Wait for the test to be completed. It will give you details about your Xbox’s internet connection, such as upload and download speeds, latency, and so on. Make sure these meet the Xbox Live minimum requirements.

6. Change your chat preferences

The problem may be with your headset. Party chat can be set to play through your TV speakers instead of your headset, or both simultaneously.

  • Select Settings > General > Volume & Audio Output from the drop-down menu.
  • Select the output of the Party chat.
  • Choose a headset and speakers.
  • Select Adjust the volume with your voice by ten steps. Test Xbox party chat once more once you’ve made these modifications.

7. Restart your console

If these settings don’t fix the problem, turn the console off and disconnect it from the wall to restart it. Wait at least thirty seconds before reconnecting the power and turning the console back on.

When encountering strange malfunctions, a power cycle clears the RAM of any potentially corrupt data and should be one of your first options.

8. Change the Chat Mixer’s settings

Change the Chat Mixer's settings

Your Xbox Party Chat may generally function at times, but you will be unable to hear the game. Your Chat Mixer is the source of the problem.

  • Select Settings > General > Volume & Audio Output > Chat mixer from the drop-down menu.
  • Choose one of the options available. By default, Xbox makes use of Reducing the volume of all other sounds by half.

When you select Mute, any gaming noise will be removed from all other noises.

Reduce the level of other sounds by 80% to further muffle the game’s sound.

The game will continue to play at total volume through your headphones if you do nothing.

When unintentionally joining an Xbox Live Party, it’s simple to silence the game. As a result, make sure you don’t choose Mute all other sounds.

9. Delete the MAC Cache

If you’re having trouble connecting to other people, clearing the network cache on your Xbox could be the answer.

i) Alternate MAC address can be found under Settings > General > Network settings > Advanced settings > Alternate MAC address.

ii) Restart by selecting Clear > Restart.

That will not remove any saved games or settings. Instead, it cleans up incorrect data from your Xbox and can fix various glitches and issues.

10. Activate the energy-saving mode

Activate the energy-saving mode

Press the Menu button on your Xbox One controller (learn everything about your controller from this complete guide).

  • Select Settings > Power & Startup from the drop-down menu.
  • Select Power mode from the Power options area and click the A button on the controller.
  • Select the Energy-saving option now.

Users claim that simply turning on the Energy-saving option will fix the Network settings obstructing party chat errors. Your Xbox One uses the Instant-on feature by default, which puts it in standby mode.

That is convenient if you want to turn on your Xbox One quickly, although there are some drawbacks with this feature from time to time. This function appears to be causing issues with your NAT, but you should resolve the issue by just turning on Energy-saving mode.

When you turn on Energy-saving, your Xbox One will shut down entirely and use almost no electricity while it is off. Keep in mind that utilizing this option will cause your Xbox One to switch on slightly slower than before, but you must resolve the issue with party chat.

What if Game Chat is functional, but in-game voice chat is not?

What if Game Chat is functional, but in-game voice chat is not

Finding a possible solution is relatively straightforward when a game’s voice chat system malfunctions. To begin, check your in-game audio settings to determine if anything interferes with your ability to hear your teammates. Even if your settings are perfect, the game servers may be experiencing issues.

Overloaded servers may begin to behave strangely, including displaying problems when using the game’s main functionality. Servers frequently return to their best behavior after a few hours, so you may only need to power through the first couple of rounds of your gaming session without using communications.

In these situations, going to your favorite game’s community forums and the makers’ Twitter page might be beneficial because you’ll find community members providing alternate ways that have worked for them.

Frequently asked questions:

  • What is the most common reason for Xbox One party chats being blocked?

A faulty NAT (Network Address Translation) is the most typical reason your chat function is disabled; however, you can fix this by going to the console’s Network Settings.

  • What can I do if I’m having trouble with voice chat on Xbox?

Check out this troubleshooting post if you’re having difficulty with voice chat in multiplayer online Xbox games.

  • Can hardware faults on the Xbox One console create chat troubles?

Network settings on the Xbox One console might be affected by incorrect router settings. See this extensive post for more information on the Xbox and router incompatibility.


The Xbox Game Bar is a tool built by Microsoft to bridge Xbox and PC gaming. Most Windows 10 gamers have heard of it. If you use the Xbox Game Bar frequently, you may run into an issue where you can’t listen to others in a party chat. Because various factors could cause a situation like this, we have provided different solutions above.

Nobody wants to start a game with their buddies only to find out that the party chat isn’t working. If you’re having trouble calling out the enemy’s location, try one of these Xbox party chat fixes to get everything back up and running.

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